Custom Orders
Each season, we reinvent our core collection of upholstered furniture with a fresh selection of our favorite fabrics. And every time, we find ourselves falling in love with these pieces all over again. But that doesn’t mean they’ll always work in your space. We get it — style is personal. That’s why we let you make these frames your own with our Custom Furniture Options.
Here’s how it works. You’ll see both an AS SHOWN and a CUSTOM option on the pages of all eligible frames. To start designing, simply select the CUSTOM option. You’ll find an edited sampling of our more popular fabrics, as well as an option to use your own material and choices for all the finer details, such as cushion fills, wood finishes and nailheads. If an option is not listed, it cannot be customized for that particular piece. The final price may be affected based on what you choose and will be updated as you make your selections.
Need to see a swatch before you make your final decision? Simply select REQUEST A SWATCH under any fabric you’re interested in and we’ll mail a cutting to you within a week.
Once you’ve finalized your choices, simply select the quantity you need and click ADD TO BAG. We’ll email you an order confirmation and mail a swatch of your chosen fabric out to you.
Please note that while in-stock styles usually arrive within 3-4 weeks, the lead time for custom orders is typically 8-12 weeks. Custom orders are returnable but a restocking fee will be deducted from your refund.
If you don’t see the fabric you’re dreaming of or if you’re curious about something more involved, like switching up a piece’s size, we’d love to help. Call us at 1.800.472.1885 or send us an email at [email protected].